Privacy Policy

This Privacy Policy explains how Slimlock Global Limited ("Slimlock Global", "we", "us") processes personal data when you visit www.slimlockglobal.com (the "Website") or contact us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Cyprus.

This policy covers this corporate Website only. Our products (for example, PDF Paw) are governed by their own privacy policies, available on the respective product websites.

1. Data controller

The controller responsible for your personal data is:

• Slimlock Global Limited, a company registered in the Republic of Cyprus under registration number HE 482696
• Registered address: Dimostheni Severi 12, 6th floor, Flat/Office 601, 1080, Nicosia, Cyprus
• Email: hello@slimlockglobal.com

2. What data we collect

Data you provide to us

When you use our contact form or email us, we collect your name, email address, company name (if provided) and the content of your message, along with any other information you choose to share.

Data collected automatically

When you visit the Website, our hosting provider automatically processes technical data needed to deliver the pages and keep them secure, such as your IP address, browser type, device information, requested URLs, referrer and the date and time of the request. We do not use analytics, advertising or tracking cookies on this Website.

3. Purposes and legal bases

• Responding to your enquiries and communicating about potential partnerships or business — based on our legitimate interests (Art. 6(1)(f) GDPR) or, where your enquiry concerns entering into a contract, on steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
• Operating and securing the Website, including preventing abuse and troubleshooting — based on our legitimate interests (Art. 6(1)(f) GDPR).
• Complying with legal obligations and establishing, exercising or defending legal claims — Art. 6(1)(c) and 6(1)(f) GDPR.

We do not sell your personal data and we do not use it for automated decision-making.

4. Who we share data with

We share personal data only with service providers that help us run the Website, acting as our processors under data processing agreements:

• Vercel Inc. — website hosting and content delivery.
• Twilio Inc. (SendGrid) — delivery of contact form messages by email.
• Email and IT service providers we use to receive and manage our correspondence.

We may also disclose data where required by law, to competent authorities, or to professional advisers, and in connection with a merger, acquisition or reorganisation of our business.

5. International transfers

Some of our service providers are located outside the European Economic Area, including in the United States. Where personal data is transferred outside the EEA, we rely on an adequacy decision (such as the EU–U.S. Data Privacy Framework, where the recipient is certified) or on the European Commission's Standard Contractual Clauses, together with additional safeguards where necessary.

6. How long we keep data

We keep enquiry correspondence for as long as needed to handle your request and our subsequent business relationship, and generally no longer than 3 years after our last contact, unless a longer period is required by law or for legal claims. Technical server logs are kept by our hosting provider for a short period, typically not exceeding 30 days.

7. Your rights

Under the GDPR, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data;
• request restriction of processing;
• receive your data in a portable format;
• object to processing based on our legitimate interests;
• withdraw consent at any time, where processing is based on consent.

To exercise your rights, email us at hello@slimlockglobal.com. You also have the right to lodge a complaint with a supervisory authority — in Cyprus, the Commissioner for Personal Data Protection, or the authority in your country of residence.

8. Security

We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is completely secure, but we work to protect your data to a high standard.

9. Children

This Website is intended for businesses and adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.

11. Contact

For any questions about this policy or our handling of your data, contact us at hello@slimlockglobal.com.